IMPERRA TRAVEL & TOURS
Who we are
Who We Are: Imperra Travels
Welcome to Imperra Travels! We are a brand-new, full-service travel agency founded on the vision of making travel planning simple, personal, and unforgettable.
Our agency is built on a passionate partnership between the Founders (based in Australia) and our dedicated Operations Team (based in the Philippines).
Our Focus: Trust and Service
As a new business, our mission is clear: to earn your trust and build our reputation by delivering exceptional service every time. We offer a full range of services—from domestic and international flights and hotels to custom-designed tour packages—all backed by the resources of our professional franchise system.
Meet the People Behind Your Trip
Marielle & Mary Mae
Role: Operations & Marketing Managers
Focus: Day-to-day sales, customer service, creating quotes, and ensuring your itinerary is flawless. They are the local experts dedicated to executing your perfect trip.
Brian Lorenz & Paul ALexander
Role: Founders and Strategy Partners
Focus: Providing the strategic direction, operational support, and resources to the team in the Philippines. We are committed to the sustainable growth of Imperra Travels and upholding the highest standard of client satisfaction.
We look forward to planning your next adventure!
PAYMENT GUIDE
When booking your dream trip with IMPERRA Travels, we offer several convenient and secure payment options to ensure a smooth and hassle-free experience. Your satisfaction and peace of mind are our top priorities.
We understand that different travelers have different preferences, so we provide various payment methods to suit your needs. You can choose to pay via credit card, bank transfer, or other online payment platforms. We accept major credit cards such as Visa, Mastercard, and American Express, allowing you to make payments with ease.
Rest assured that your payment details are handled with the utmost security. We utilize industry-standard encryption protocols to protect your personal and financial information, ensuring that your transactions are safe and confidential. In order to secure your booking, we kindly ask you to make a payment according to the terms and conditions outlined in your booking confirmation. This will ensure that your preferred tour, accommodation, and other arrangements are reserved exclusively for you.
Before finalizing your payment, we recommend reconfirming all the details of your trip, including tour dates, destinations, and any additional services you may have selected. Double-checking these details will help us provide you with the best possible service and avoid any misunderstandings.
If you have any questions or concerns regarding the payment process, our dedicated customer support team is available 24/7 to assist you. Feel free to reach out to us via phone or email, and we will be more than happy to guide you through the payment procedure or address any queries you may have.